BrightView LMS

The problem

Traffic was flat for most of the year and then spiked roughly fortyfold over two days at enrolment. The fixed-capacity setup was simultaneously too big for eleven months and too small for one week.

What we did

• Identified which workloads genuinely suited serverless, and which did not.
• Moved enrolment and notifications to Lambda behind a queue with retries.
• Rebuilt the mobile client, with offline handling for poor campus connectivity.
• Load-tested against the previous year’s real traffic curve before the season.

The outcome

The platform absorbed enrolment without intervention, and the steady-state bill fell because capacity now scales down as well as up.